1,801
Society members as of September 30, 2010

Target: 2.5% over average
Benchmark: 3-year average
per Washington State Historical Society internal measure
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90%
Good or excellent rating in customer survey

Target: 5 points above benchmark
Benchmark: 79% per OFM tracking measure 000107

$97,451
Non-state, donated income* July 2009 through June 2010

Target: 5% above 5-year average
Benchmark: 5-year average
per Society internal measure
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$8,999
Total dollar value of memberships and donations processed through e-commerce as of November 2010

Target: 2% increase annually
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